Returns & Refunds
Our 30-Day Triple Guarantee
We stand fully behind Ralora. If you don't see a visible transformation from yellow to deep, vibrant emerald green within 30 days of your first dose, we will issue a full refund instantly — no lengthy process, no questions asked.
Simply send us a photo of your plant before and after treatment to support@ralora.site and we'll take care of the rest.
Statutory Right of Withdrawal
In addition to our guarantee, you have the legal right to withdraw from your purchase within 14 days of receiving your order, in accordance with EU consumer law, without giving any reason.
For full details, please see our Right of Withdrawal page.
Return Process
- Contact us at support@ralora.site with your order number.
- We will provide return instructions within 24 hours.
- Once we receive and inspect the return, your refund will be processed within 5–7 business days.
Non-Returnable Items
Opened products cannot be returned for hygiene reasons, unless covered by our 30-Day Triple Guarantee.