Privacy Policy

Privacy Policy

Last updated: June 2026

1. Controller

Ralora
Email: support@ralora.site

2. Data We Collect

When you place an order or contact us, we collect personal data including your name, email address, shipping address, and payment information. This data is necessary to fulfill your order and provide customer support.

3. Purpose & Legal Basis

We process your data to fulfill our contractual obligations (Art. 6(1)(b) GDPR), comply with legal requirements (Art. 6(1)(c) GDPR), and pursue our legitimate interests in improving our services (Art. 6(1)(f) GDPR).

4. Data Sharing

We share your data with third-party service providers only as necessary to fulfill your order (e.g., shipping carriers, payment processors). We do not sell your personal data.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law.

6. Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data. You also have the right to data portability and to lodge a complaint with a supervisory authority.

To exercise your rights, contact us at support@ralora.site.

7. Cookies

Our store uses cookies to enhance your browsing experience and analyze site traffic. You can manage cookie preferences via our cookie consent tool.

Note: This is a template. Please have this reviewed by a qualified legal professional and replace all placeholder information with your actual details before publishing.