Shipping & Delivery
Shipping Information
We currently ship to Germany (DE), Austria (AT), and Switzerland (CH).
Delivery Times
Orders are typically delivered within 6–9 business days after dispatch. You will receive a tracking number by email once your order has shipped.
Shipping Costs
Free shipping on all orders. No minimum order value required.
Carriers
We ship via DHL and Hermes Express to ensure reliable, trackable delivery across the DACH region.
Order Processing
Orders are processed within 1–2 business days. You will receive a confirmation email immediately after placing your order.
Questions?
If you have any questions about your shipment, please contact us at support@ralora.site.